Shipping Policy

Most orders are shipped the same day (depending on what time of day the order is received).

Shipping Rates – Continental United States Only

Shipping on orders is calculated by real time shipping with UPS – You Pay What We Pay.

Please Note: All orders shipped UPS are waived from a required signature unless otherwise instructed via comments on your order, or by email or phone.

Orders must be placed by 1:00 P.M. EST for same-day shipping of the order. If an order is placed after 1:00 P.M. EST it will ship out the next business day.

Local / pick up in-person orders may be picked up 1 hour after placing the order online.

UPS Delivery Time:

1-7 business days within the continental United States.

UPS Delivery Days:

Monday through Friday (except major holidays).

Exceptions for UPS Delivery:

UPS cannot deliver to P.O. Boxes. We do not ship to Alaska, Hawaii or APO/FPO addresses

Handling Fees
At Scottissue.com we do not charge a standard handling or processing fee. Items that are oversized or bulky or above a certain weight, would be shipped common carrier/LTL freight.

Hazardous Material
UPS classifies some items as hazardous (for example, bleach or corrosive identified items). Therefore, these items would be subject to additional handling fees via UPS with no guarantee of safe delivery. Therefore Scottissue.com does NOT ship Hazardous Material via UPS. All Hazardous Material products will be shipped with a Common Carrier/LTL.

Common Carrier/LTL Shipping
Orders or items that cannot ship via UPS Ground due to their weight, size and/or if considered hazardous material, will be shipped via Common Carrier/LTL. Such orders ship within 10 business days from when the order was placed. Delivery then will be approximately 3 to 5 business days once the ordered item has shipped.

Orders shipped via LTL to a residential address are strictly delivered to your curbside. The trucking company will typically charge additional service fees for any type of delivery other than curbside delivery. (Examples of this would include a need for a lift gate for a successful delivery.) Scottissue.com does not include a delivery service other than curbside. Customers will be responsible for any additional charges for extra services. Customers are also responsible for additional charges due to missed delivery appointments or redeliveries.

Shipping Time and Transit In order to offer the most economical shipping rates and most reliable service, we proudly ship via UPS. Processing and shipping your order fast is our priority. While most orders do ship the same day, depending on when your order was received, some will be shipped on the following business day. All orders except for large or bulky items, hazardous material products, or a special large-volume order are shipped via UPS Ground. Shipping then takes between 1-7 business days. We do not ship orders on Saturday or Sunday. The time it takes for delivery is determined based on the closest warehouse to you that has inventory of the items you ordered.

Bulky items, hazardous materials and other items or orders that do not qualify to ship via UPS ship generally via LTL. See Common Carrier/LTL Shipping above.

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